You in our team
To be successful in this role, you’ll be motivated by giving customers the best possible experience and keen to change insurance for the better. You need confident and professional telephone skills, excellent written and verbal communications in English, and empathic listening skills.
You’ll be well-organised with an eye for detail and accuracy, comfortable making decisions and happy working on your own as well as with colleagues. It’s key that you’re naturally proactive, flexible and positive and like to take initiative and ownership.
Education to ‘A’ level (or equivalent) and GCSE in English and Maths are essential, plus a minimum of 18 months’ experience in a customer-facing role providing a diverse range of telephone, email and online support and administration in a small flexible team.
The rewards
Apart from competitive salary and benefits, we offer a great working environment in newly-fitted offices with a light vibrant feel, sociable communal areas, and free fresh fruit and snacks. We work together in an open, informal and collaborative way and hold regular team get-togethers, both work-related and social.
The benefits package includes 25 days’ holiday, sick pay, pension, life assurance, cycle to work scheme, discounted gym membership, insurance discounts and childcare vouchers.
Hours of work
Role 1: 40 hours per week between 0900 and 1800 Monday to Friday.
Roles 2 and 3: As above initially; our services will be extended in the near future and you’ll work to support 3 shifts, including 1-2 Saturdays per month.
Location
Our office is centrally-located in Haywards Heath, with good access to rail and road connections.
To apply
Email your CV to Claire Wright, HR Consultant at claire.wright@ws4p.co.uk. Please indicate which roles you are applying for.
Closing date: Friday 9th June 2017
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