Feefo Reviews
Feefo Reviews
Google Reviews
Most trusted pet insurance provider 2019
Voted ‘Most trusted pet insurance provider’ 2019
Bought By Many - Moneywise Most Trusted Pet Insurer 2019

Why our cover is different

We listened to thousands of cat and dog owners to create the policies they wanted. Everything about our cover is designed to be better for owners.
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Online claims

Online claims

Claims can be made online to save you time and hassle. You’ll get regular updates to let you know the progress of any claim.
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Bought By Many policyholders have access to free video calls with a registered vet through the FirstVet app.
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Price Guarantee

Price Guarantee

We appreciate loyalty so existing customers will never pay more than new ones. And we have a fixed-price policy for pets under two.
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Helpful customer service

Helpful customer service

Our UK customer service team answer calls quickly and are happy to answer any questions about your policy or claim.
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We have a lot more to offer pet owners

  • Our Complete policy has £15,000 of lifetime vet fee cover
  • No penalty for claiming
  • We paid 96% of claims we received, January-June 2019
  • No excess option on our Regular policy
  • All our policies cover conditions that ended more than two years ago
  • Our Pre-existing policy covers recent conditions
  • You can pay monthly at no extra cost


Highly recommended, half the price of petplan, more cover plus less excess as well. We are very pleased to take the insurance out, it gives us piece of mind for our Cooper, he’s a 2 year old golden retriever.
– Colin, from Halifax

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Pet health and happiness