About this group
Most owners believe their pugs deserve special treatment - we think that should extend to pet insurance.
Funny, cute, and fond of dressing up in tuxedos and other costumes, it's hardly surprising that the profile of pugs keeps rising, whether it's Loca the pug that can't run, Frank the Pug in Men in Black, or Gemma Correll's Pugs Not Drugs t-shirt. So it's unsurprising that more people in the UK search for 'pug insurance' than for pet insurance for any other breed of dog.
There are three key reasons why pug owners - or pug parents - can benefit from joining this group to buy pet insurance for their pug. Firstly, there are several breed-specific pug health problems which some insurers exclude from pet insurance cover. Secondly, owing to a combination of their sociable and inquisitive temperament, their diminutive size, and their financial value, regrettably pug puppies are a popular target for thieves. And thirdly, the growing number of pugs means there is an opportunity for you to club together with other pug owners and use your combined buying-power to get a better deal on pet insurance.
We promised that if 100 pug owners registered interest by joining this group, we'd start discussions with pet insurance companies to find the best possible deal for your pug. And we're delighted that we've now completed those negotiations, and agreed an exclusive offer for group members' pugs with the UK's number 1 pet insurance provider, Petplan. So please join the group to find out more!
Finally, the bigger the group becomes, the better the offers we'll be able to negotiate - so please do invite your pug-owning friends to join too.
Top questions answered by us
I have a pug cross breed. Can I join this group?
Designer pug cross breeds such as the frug (pug x french bulldog), the puggle (pug cross beagle), the pugtzu (pug cross shih tzu), the jug (pug cross jack russell) and the chug (pug cross chihuahua) are becoming increasingly popular. We now have a special group for them - you can join it here.
How much is pet insurance for pugs?
It's annoying to have to say this, but it depends! The reality is that the price of insurance for pugs varies based on several things. Firstly, it depends on how old your pug is - pug puppies under the age of 2 are generally cheaper to insure than older pugs. The second factor is the type of insurance you choose for your pug - lifetime pet insurance is more expensive than basic insurance (which excludes pug heath problems that have previously been treated). And finally, the amount of cover you choose for vet bills makes a difference to the price. Some members have helpfully shared some of the quotes they've had in the forum.
What pug health problems are particularly common?
Pugs are short-muzzled (or, in technical language, "brachiocephalic") dogs, and as a result they have a higher-than-average incidence of breathing problems. They are also the most likely breed to need treatment for eye conditions, due to the shape of their face. Additionally, they can suffer from problems with intestines, skin allergies and the patella bone in the leg, which can all result in a need for potentially costly vet treatment.
In 2013, Petplan paid £1,816 to treat Pumba the Pug for neurological disorders, common in Pugs. The same year, they also paid out £2,838 to treat Daisy the Pug for Mast Cell Tumours, which are also common in Pugs, along with various other types of tumours, cysts and growths.
Do pugs really get stolen?
Sadly, they do. Pugs have been targeted in thefts from pet shops, gardens, and even burglaries
at private homes. Pug puppies are especially vulnerable to thieves. We think it's important that Pug Insurance includes cover to help with the costs of searching for a lost or stolen pug, including offering a reward.
I have a dog but it's not a pug - how can I club together with other owners to buy insurance?
We'd love to hear from owners of other kinds of dog who are interested in starting a similar group. Please get in touch and let us know about your dog and if there are particular things you are looking for from dog insurance.
Community questions and answers
I joined and went through this site to the petplan.co.uk page about this group and clicked on 'get quote' and bought through that, although it just took me to the general pet plan quote page and nothing to do with pugs so I am not sure whether any benefits from this group will be included in my policy. I had called pet plan beforehand and spoke to 3 different people quoting 'bought by many' and even directed them to the petplan.co.uk page about this bought by many group policy, but they had never heard of it and still couldn't or wouldn't do anything about it!! I was on the phone for absolutely ages. They did inform me that the petplan policies don't exclude pug-specific (or any breed-specific, apart from shar pei) conditions anyway so that there is no real benefit of using the bought by many group. My question is, is the only other benefit the increase in compensation for theft/straying and advertising/reward money? And also, how on earth am I supposed to get the policy if nobody there has heard of it? I did use the pet plan page about bought by many to buy my insurance, but I am concerned that it only took me to the regular quote page.
Many thanks for bringing this to our attention Laura, and I'm sorry to hear about the disappointing experience you had on the phone. It seems not everyone in Petplan's contact centre has been briefed about the offer for members of the Bought By Many pug insurance group, We will raise this with Petplan. Rest assured that you will get the enhanced cover for Advertising & Reward & Loss by Theft or Straying - this will be confirmed in your policy documentation from Petplan. Best wishes, Sam
Hi, My insurance has come through. I went through this website link to the petplan site and clicked 'get quote' as I said, and because this takes you to the standard petplan quote page, I haven't received any benefits of being a member of this group. The "pug specific" illnesses part is irrelevant as Petplan told me they do not exclude breed specific conditions. My advertising/reward is at £1,500 and not £2,000. My theft/straying is at £1,200 and not £2,000. I don't suppose I can do anything about this now?
Hi Laura. Again, that's extremely disappointing. We will make sure you get your enhanced benefits - I am going to email our CEO now and ask him to raise this directly with Petplan - I will copy you on the email. Sam
Hi Sam, I got the e-mail reply from him at the time saying he would look into it. Any news?
Hi Laura, I had not heard back from Petplan with the query you raised, so this morning I escalated the issue, and hope to be able to get back to you asap. I assure you we haven't forgotten. Regards Steven
InsuranceView all 2 answers
Hi Ive just bought a 3 year old nearly 4 year old pug and I am looking to insurance him. How quickly does the insurance start. Thanks
Hi Jennifer, sorry for the delay in replying to you. The answer is that the insurance starts from the moment you pay for it online. Guy
New MemberView all 2 answers
Hi, I am hoping to be a new Pug Mummy very soon, going to see one this morning, ready in October. All advise happily taken! #veryexcited
Good to hear from you Kate! Would you like us to set a reminder for you for October? That way we can send you an email so you can get a pet insurance quote once you have your new pug.
Stud dogsView all 2 answers
No insurance company will cover! Why??
Thanks for your question Karen. As dog breeding comes with an additional set of risks, mainstream pet insurance companies do often exclude it. Have you looked at specialist insurance for breeders?
Pug insuranceView all 4 answers
I don't own a pug yet but hope to very soon.I'm obviously interested in getting the best insurance deal possible for him when he arrives at a low cost as I do not work.I look forward to being a member of this group
Hi Sally, thanks for joining the group and posting. Are you planning on getting a pug puppy or an older pug? In case it affects your decision, insurance companies have told us pugs under the age of 2 tend to be cheaper to insure.
I have insured my baby for 4 years now and most policies will only insure until the age of 5. A bit of a waste of time really because i am now finding it really difficult to get another quote for Millie as the current insurer has written to me to say they are no longer going to insure. Given that we have never claimed, she is really good health and consistantly paid up regulalrly each month I cant help feeling robbed. This is the love of my life these insurance companies are messing with. I dont want to claim and certainly dont want her to be unwell. I have lost all confidence in these companies after reading the small print and really dont know what to do.
I'm sorry to hear that P - I will email you separately with some questions and see what we can do to help Millie. Sam
Pug xView all 13 answers
Hi, I have a pug cross shiztu its a 'pugztu' (more pug than ztu) and have been told he will probably develop the same problems as pugs do....will we be able to join?
Hi Kat, thanks for your question - I'll need to check a couple of things with you so I will drop you an email to do that.
I also have two pug x's and would like to know if we can join and be eligible for pug insurance
Hi Shambra, and thanks for getting in touch. Pug X's are very welcome to join the Pug Insurance group. We're currently negotiating with two pet insurance companies, and in both cases we expect Pug X's will eligible for the offer as long as pug is the dominant breed.
Thanks Sam My 14 week old baby is 3/4 pug and nobody can tell she isnt pure pug :) and my 4 year old is a pug x lhasa, she looks like a wire haired pug i think the father was pug x lhasa so again i think 3/4 pug. I have just had a quote from John Lewis pet insurance (for both) starting at £20 per month basic up to £32 for premier, there are optional excess rates to choose from £50, £80 and £120. It looks to have good cover, but again, i would prefer to have something more pug specific just to be on the safe side. My cover has run out for Kiko who had a free one month cover with Pet Plan. Not sure how to go ahead as id really like to wait for you to get sorted but in the meantime if anything happens, im snookered. Any suggestions? Glad my girls are eligible to join.
Hi Shambra - we've actually just concluded the negotiations, and expect to be announcing the pug insurance offer within the next 7 days - but feel free to email me at firstname.lastname@example.org if you need to sort out insurance for the girls before then and I can suggest some alternatives
HI Sam If it is so close, i'll just hang fire for a few more days. Will have to keep my girls extra safe during this time and will sort things out when i hear that we have the go ahead. Fingers crossed it will be soon. many thanks Sham
Hi Sam Have you got any news on pug insurance yet. Desperate to hear what what offers there are. Many thanks Shambra
Hi Sham - I hope you saw my email earlier. In short, we're in the final stages of integrating with the insurance company, so hopefully the offer will be live in the next 2-3 days.
Hi Sam I have just had a look through to get a quote from Pet Plan (your nominated pet insurance company) and very disappointed to see that there is no provision to provide the detail for a pug cross, just a crossbreed. I was really hoping that this insurance company would offer specialist pug insurance, but this just seems to be a standard cover with no special inclusions for pug related ailments. Not happy, poor Kiko is still not insured. Any suggestions please Shambra
I'm sad to hear you're disappointed Sham. I did email you on 2nd May and again on 16th to explain what the offer would look like, as I know how anxious you have been to find insurance for Kiko. To be clear, with Petplan Classic both pugs and pug crosses are covered for all breed-specific medical problems including luxating patella, intussecption, stenotic nares, distichiasis, and pug dog encephalitis. But members of the group get an additional, exclusive benefit, which is that cover for loss by theft or straying and advertising and reward costs has been increased to £2,000. We wanted to make sure this was available to members as quickly as possible, recognizing that many members (yourself included) have been waiting for some time for an offer to become available. That involved a compromise, which is that Petplan have not been able to tailor their whole quote process for pugs and pug crosses (this is explained on the dedicated page on their site). I suspect that's the reason why you felt this was a generic policy. If you did decide to go ahead and insure Kiko, however, you would see the enhanced policy benefits when you received the policy documentation. I do understand why the experience you had when going through the quote process was confusing, and I will ask Petplan what they can do to make things clearer for pug crosses. Best wishes, Sam
Hello again from Kat & Rexi (the fluffly pug); we asked in the beginning about Pugx insurance. Our 'regular' insurance has just run out ans we are looking to switching to pug insurance, if we can.
Hi Kat & Rexi, good to hear from you! As you may have seen from this forum thread, the quote process for pug crosses isn't as clear as we'd ideally like yet - so let me check with Petplan on the best thing to do for pugtzus and I will come back to you.
Pug insuranceView all 2 answers
I have just insured my 9 month old pug with pet protect for £15 per month lifetime cover. I have heard some dubious reviews about this company, has anyone else had any dealings with them? I would be really interested in a specific cover for pugs as they are different to regular dogs. The biggest problem I have with mine is that he will eat ANYTHING! Foam darts, sweet wrappers, coat hangers, stones, lego and my other dogs poo to name but a few!
Hi Emma, your pug is in esteemed company! Check out this story about a similarly omniverous pug... http://bit.ly/XzTnjn
pug at 8 months oldView all 3 answers
hi, how much would a 8 month old pug cost to insure ? i've seen insurance from £8.22 per month plus me having to pay the first £69 excess. does that seem fair deal ?
I think that's a fair deal. My pug is with The Kennel Club and I pay £32 a month with a much higher excess.
Hi John & Paula - many thanks for your comments. It's worth bearing in mind that insurance for pug puppies under the age of 2 years tends to be cheap compared with insurance for older pugs. Also, for information, we're making good progress in our discussions with pet insurance companies, so we're hopeful we'll be able to let you know about a special offer for pugs soon. Cheers, Sam
My pug got an ulcer in one eye by unknown cause and took a while to heal as teeny tiny lashes were found under the lid, immediately, the 2nd eye was exempt for any problems at all including accidental injury, that seems to me to be grossly unfair.
Thanks for your comment Vikki - that's a very frustrating situation for you and your pug to be in. Lifetime pet insurance policies which provide cover for recurring conditions can be a way of avoiding this - the drawback is that they tend to be more expensive than standard pet insurance policies (or "time-limited policies" to use the insurance company jargon). Best wishes, Sam
arh i no how you feel we thought that we were going to loose our boy pug cause of the same problem started with a bee sting we think they said he would loose the eye but luckie he is fully recovered just a slight decolouration on pupil but he still a crazyhappy pug was quite funny seeing the vettrying to hold a spudding pug still so they could check the eye lol