MoneyBack pet insurance

Our MoneyBack pet insurance policy is changing.

If you're thinking of buying Moneyback during the next few weeks, you will find it's no longer available.

If you already have a MoneyBack policy with us, it will continue to work in the same way. MoneyBack can pay back 20% of your pet insurance premium if you don't claim in a policy year.

If you have any questions or would like to learn more, you can call our UK customer service team on 0345 340 4090 for further updates on our MoneyBack policy.

  • 20% money back If you don’t receive a payout in a policy year we’ll automatically pay back or refund 20% of your annual premium. (In 2018, customers who didn't claim got £69 back on average.)
  • Vet fees A lifetime policy with up to £7,000 of vet fee cover each year for accidents, illness and therapies.
  • Comprehensive cover Farewell cover, if your pet has to be put to sleep, and £2m of liability insurance included as standard.

We have a 15% multi-pet discount for pets on the same policy.

Lifetime (or ‘yearly limit’) insurance covers vet fees up to the policy's limit every year. So long as you renew a lifetime policy each year, the level of vet fees will reset to the full stated limits that you started with. With a lifetime product, it is important to note that your premiums are likely to increase each year at renewal.

An innovative claims process - we've launched Snap Claims, which allows you to make online claims with no forms and no hassle.

Check out our clear and simple policy documents and policy summary to find out what our insurance does and doesn't cover.

We've also answered some common questions about MoneyBack.