Video-call a vet with the FirstVet app

We want our service to improve the lives of pets and owners, so we’ve teamed up with FirstVet to offer Bought By Many pet insurance customers access to the service for free. That way you can help your pet when it is unwell wherever you are and whenever it needs it.

What is FirstVet?

FirstVet is a digital veterinary clinic that does 24/7 video consultations with UK trained vets through an app. With the FirstVet app, you can video chat with a vet if you are worried about your pet’s health but aren’t sure if they need to visit a vet.

FirstVet’s experienced vets can provide advice, treatment recommendations and a referral to your local vet practice, if necessary.

Bought By Many pet insurance customers on any policy, other than a liability-only policy, get access to the service for free.

Note that you will need to register on the app with the same email and phone number you used for your Bought By Many pet insurance policy to get free consultations.

Why FirstVet?

• FirstVet has helped more than 100,000 pet owners through video consultations and 92% of owners have given it 5-stars.
• It gives pet owners immediate peace of mind because a lot of common health problems can be solved by a vet over a video call
• You'll only need to take your pet to the vet only when it is absolutely necessary sparing them the discomfort of visiting a physical practice when they don't need to.

After the call, the vet will send you a transcript of the consultation, so you have a record of it and can show it to another vet if needed.

By Irina M. Wells