Review: Swiftcover Home Insurance

Gordon Chi By Gordon Chi

In Summary

Swiftcover is an exclusively online insurance provider, offering customers a basic level of home cover that you can add optional extras to, in order to create the comprehensiveness of your policy.

Cover starts from £103 per year.

You can get a personalised quote from Swiftcover's website.

Alternatively, see who made it into our list of the Top 10 Home Insurers.

Background to Swiftcover home insurance

Swiftcover is a relatively new entrant to the insurance market, having been founded in 2005 as an online car insurance provider. Since then it has branched out into other insurance products, including home insurance – but still retains the internet as its sole business channel.

By operating online only, Swiftcover believes it can reduce overheads, and in turn pass on cost savings to the customer, whilst maintaining smooth customer service levels.

Overview of the cover provided by Swiftcover home policies

Swiftcover offers three policies – buildings insurance, contents insurance, and combined cover. The provider’s approach is to provide a basic policy, which customers can then tailor to their requirements, so they don’t end up paying for insurance cover they don’t need.

Its combined policy includes a choice of between £500,000 to £1 million buildings cover. Contents insurance is also variable, with policyholders able to set levels of between £50,000 and £75,000, with a single item limit of £3,000-£5,000. Bicycles are covered up to £500 as standard.

On top of that, customers can select additional cover options – such as supplementary garden cover, personal possessions cover, family legal protection, accidental damage and further bicycle cover (for example for more expensive bikes).

Get a quote from Swiftcover's website.

How much does home insurance from Swiftcover cost?

Swiftcover highlights its prices as starting from £103, with 15% of new customers paying this amount or less between March and May 2015. However, the exact cost of your premium will depend on a number of factors – including the level of cover you request for buildings and contents, and the location/age/condition of your home.

Remember: you should always select the right level of cover for your home and its possessions, even if it’s not the cheapest figure.

You can get a personalised quote from Swiftcover's website.

Alternatively you can identify better-quality cover using our Top 10 Home Insurers list.

What Swiftcover home insurance customers say

Independent review website Trustpilot rates Swiftcover 1.8/10 stars, based on 40 reviews. Another independently-run website, Review Centre, gives Swiftcover a score of 1.5/5 stars for its home insurance, though this is based on a small sample of only 8 reviews.

Among the feedback given by customers is ‘exorbitant cancellation charges’, ‘spend extra for proper insurance’ and ‘their online system is designed to confuse’.

See our Top 10 Home Insurers, based on customer reviews and industry ratings.

What the expert reviews say

Swiftcover ranks slightly below the average score of 62% on industry body Which?’s home insurance table, scoring 56% based on customer feedback.

Industry financial product rating service, Defaqto, gives Swiftcover 3/5 stars for its home insurance policy.

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