Review: Purely Pets Insurance

Ronny Lavie By Ronny Lavie

Key policy benefits:

  • 5 cover options to choose from
  • Up to £7,500 vet fees cover
  • 10% multi-pet discount
  • Option to pay monthly interest free

Summary

Purely Pets is a UK company that is the registered trading name of Ultimate Pet Partners Limited.

It offers cover for dogs and cats and says claims are processed by qualified veterinary nurses.

Find out if Purely Pets made it into our list of the best pet insurance companies.

An overview of the cover provided by Purely Pets Insurance

Purely Pets has five options of cover to choose from:

Accident Only includes:

  • £2,000 cover for vet fees (as a result of accident only)
  • £500 for cruciate ligament
  • £1,000,000 third party liability cover (dogs only)
  • £99 excess fee applies

Accident and Illness Only includes:

  • £2,000 cover for vet fees
  • £500 for cruciate ligament
  • £1,000,000 third party liability cover (dogs only)
  • £99 excess fee applies
  • This is a lifetime policy

Accident and Illness Essential includes:

  • £2,000 cover for vet fees
  • £500 for CT/MRI scans and associated costs
  • £1,500 for cruciate ligament
  • £2,000 for dentistry as a result of accident or injury
  • £750 for loss by death or straying
  • £250 for advertising and reward
  • £750 for holiday cancellation
  • £1,000,000 third party liability cover (dogs only)
  • £2,000 for overseas travel
  • £99 excess fee applies
  • This is a time-limited policy - it will cover an illness for 12 months from the date the condition is first treated

Accident and Illness Plus includes:

  • £3,500 cover for vet fees
  • £875 for CT/MRI scans and associated costs
  • £1,500 for cruciate ligament
  • £3,500 for dentistry as a result of accident or injury
  • £1,000 for loss by death or straying
  • £400 for advertising and reward
  • £1,000 for holiday cancellation
  • £1,000,000 third party liability cover (dogs only)
  • £3,000 for overseas travel
  • £99 excess fee applies
  • This is a lifetime policy

Accident and Illness Extra includes:

  • £7,500 cover for vet fees
  • £1,875 for CT/MRI scans and associated costs
  • £1,500 for cruciate ligament
  • £7,500 for dentistry as direct result of accident or injury
  • £1,500 for death of pet
  • £750 for emergency boarding
  • £1,500 for loss by death or straying
  • £500 for advertising and reward
  • £1,000 for holiday cancellation
  • £2,000,000 third party liability cover (dogs only)
  • £7,500 for overseas travel
  • £99 excess fee applies
  • This is a lifetime policy

To learn about what Lifetime and Time Limited policies are, take a look at our Pet Insurance FAQs.

Cover is offered to pets from 5 weeks old. There is no upper age limit, but you will need to pay 15% of the cost of the claim for pets over the age of 8. Some pet insurers won't cover older pets and Purely Pets' 15% owner contribution to a claim is a reasonable amount. We've listed eight other companies that offer cheap cover for older pets.

Purely Pets’ policies do have conditions and limitations, so make sure you read the small print to understand exactly what is and isn’t covered.

Customers have access to a UK contact centre, as well as a 24/7 online vet finder service.

Check out our list of top 10 pet insurance companies to see how Purely Pets compares to other providers

How much does pet insurance cover from Purely Pets cost?

The cost of pet insurance varies according to factors such as the breed and age of your pet, your postcode and the level of cover you choose.

Purely Pets offer a 10% multi-pet discount and customers have the option to pay their premiums in monthly instalments, with no interest added.

Find out about the average cost of pet insurance here.

What do Purely Pets Insurance reviews by customer say?

There are very few online reviews for Purely Pets.

It scores 2.86 out of 5 from 22 reviews on Reviews.co.uk.

There are only five reviews on Reviewcentre.com, all giving Purely Pets 1 out of 5 stars. The reviews complain of poor customer service and increases in premiums.

What do Purely Pets Insurance reviews from the experts say?

Independent financial researcher Defaqto has rated Purely Pets’ Accident and Illness Extra insurance policy as 4 Star, its Accident and Illness Essential and Plus policies as 3 star and its Accident and Illness Only and Accident Only policies as 2 star.

A Star Rating indicates where a product or proposition sits in the market based on the quality and comprehensiveness of the features it offers.

A 4 Star rated policy has “a good level of features and benefits”, a 3 Star policy has “an average level of features and benefits” and a 2 Star policy has “a below average range of features and benefits”.

This article was independently written by Bought By Many. We were not paid to write it, but we may receive commission for sales that result from you clicking on a link to one of our partners.

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