Review: Petplan Insurance

Ronny Lavie By Ronny Lavie

Key policy features

  • Petplan offers a choice between three policies and up to £12,000 vet fee cover
  • Online quotes for dogs, cats and rabbits. Petplan Equine offers cover for horse
  • 10% discount for new customers buying online

Petplan is featured in our lists of the best pet insurance policies for dogs and for cats.

Read on to find out more about:

What type of insurance does Petplan offer?

Petplan is one of the UK's biggest pet insurers. Along with policies you may expect for dogs, cats and rabbits it also offers cover for puppies, horses and breeders.

Some of its products are offered under slightly different brands, for example, Petplan Equine covers horses, ponies and riders. Its breeder insurance scheme enables breeders to give the new owners of dogs they sell four weeks of free Petplan cover, which includes up to £4,000 vet fee cover.

It also acts as an introducer for ExoticDirect, which is Bought By Many's sister company and covers all kinds of exotic animals.

Petplan offers a choice between three policies for dogs, cats and puppies - 12 Months Essential, Covered For Life Classic and Covered For Life Ultimate.

They all offer cover for vet fees and loss or theft. The 12 Months policy will only cover an illness for up to 12 months whereas the Covered For Life options are what many insurers refer to as lifetime policies, which means they can cover an illness through the life of a pet.

Find out more about lifetime pet insurance here.

Covered For Life Ultimate is Petplan's most comprehensive policy and includes up to £12,000 of vet fee cover, £3m for third-party liability and £2,000 of cover for death is included as standard.

You can get a quote at the Petplan website.

Petplan features in our list of the best pet insurance policies for dogs and for cats.

Check out those guides for more information about pet insurance or join our pet group to find out about Bought By Many's unique pet policies.

How much does Petplan insurance cost?

With almost all pet insurance companies, the cost of pet insurance varies widely depending factors like the age and breed of your pet, and which part of the UK you live in.

Petplan's Ultimate policy is one of the more comprehensive pet insurance products on the market so it may cost more than some other providers. As with most insurance, you get what you pay for.

Learn more about average pet insurance prices with our guide to the average cost of dog insurance.

To find out how much it would cost to insure your pet with Petplan, visit their site to get a quote.

Are promotional codes available for Petplan?

We could not find any voucher codes for Petplan although it does offer a 10% discount to new customers buying online and there is a multi-pet discount of £12 a year per pet.

What Petplan insurance customers say

Petplan uses Feefo to collect reviews from customers. On its site it says it scores 4.45 out of 5 from over 5,400 reviews in the past year. However, many of these may be reviews from customers who have just bought a policy and not had a reason to claim yet.

On it scores 4.4 out 4 from over 2,900 customer reviews. On Trustpilot, it only has around 60 reviews and scores 2.5 out of 10.

What do expert reviews say?

Independent financial review site Defaqto rates Petplan's Classic and Ultimate policies as 5 Star and its Essential policy as 3 Star.

You can compare Petplan pet insurance to other companies in our list of the top ten providers.

How to make a claim on Petplan

To make a claim you'll need to send a claim form to Petplan. They will process it and inform you if your claims is successful. You can download a range of claim form from their website or request one to be sent to you.

You can call Petplan on their customer services telephone number - 0345 071 8000.

This article was independently written by Bought By Many. We were not paid to write it, but we may receive commission for sales that result from you clicking on a link to one of our partners.

More like this:


Key policy features Choice between a standard and lifetime policy Online discount for new cus...

  • by Ronny Lavie

Pet Insurance Cost

How much does pet insurance cost per month? Pet insurance can cost anything from £2 per month ...

  • by Sam Gilbert