Review: Pet Protect Insurance

Key policy benefits:

• Lifetime cover
• A choice between £4,000 and £6,000 vet fees cover
• Cover for complementary therapies and pet nutrition
• 12 months cover for the price of 11

Summary

Pet Protect was established in 1983 and it only offers lifetime policies - read our guide to lifetime pet insurance to find out more about what this means.

Get a personalised pet insurance quote on the Pet Protect website.

An overview of the cover provided by Pet Protect

Pet Protect offers two cover options – Lifelong Plus and Lifelong Extra.

Lifelong Plus includes:

• Up to £4,000 of cover for vet fees
• £100 for prescription diet food
• £1m third party liability cover (dogs only)
• £250 holiday cancellation cover
• £750 for loss by theft or straying
• £250 for recovery costs (advertising and reward in the UK)
• £250 for kennel/cattery fees
• £500 cover for death
• £1,000 travel cover

Lifelong Extra includes:

• Up to £6,000 of cover for vet fees
• £100 for prescription diet food
• £1m third party liability cover (dogs only)
• £500 holiday cancellation cover
• £1,000 for loss by theft or straying
• £500 for recovery costs (advertising and reward in the UK)
• £500 for kennel/cattery fees
• £750 cover for death
• £1,500 travel cover

Pet Protect only offers cover to dogs up to the age of 8 and cats up to the age of 10. Cover for pre-existing medical conditions is not available.

Customers get access to a UK-based contact centre open 8am-6pm Monday-Friday and there is more information about its policies, including claim forms, on its website.

Click here to get a quote tailored to you needs from the Pet Protect website.

How much does pet insurance cover from Pet Protect cost?

The cost of pet insurance varies according to the breed and age of your pet, as well as your postcode.

However, to give you an indication of cost, we obtained the following sample quotes (all quotes were achieved using a Bromley postcode):

• 6 year old Labrador Retriever: Lifelong Plus - £21.62 per month / Lifelong Extra - £23.72
• 1 year old medium mixed breed dog: Lifelong Plus - £11.51 per month / Lifelong Extra - £12.33
• 4 year old Maine Coon cat: Lifelong Plus - £12.40 per month / Lifelong Extra - £14.25

Get an online quote from Pet Protect. At present it is offering 12 months' cover for the price of 11.

What do Pet Protect Insurance reviews by customer say?

On Reviewcentre.com, Pet Protect has 1.4 out of 5 stars, with only 11% of the 44 customers who left reviews saying they would recommend the service. However, to put that in perspective, More Than is the fifth best insurer on Reviewcentre.com and it has a score of 2.5 out of 5 from 75 reviews. Animal Friends is the top-rated insurer on the site, with 4.3 stars from 2,650 reviews.

On TrustPilot Pet Protect has a score of 7.6 out of 10 from 144 reviews.

What do Pet Protect Insurance reviews from the experts say?

Independent financial researcher Defaqto has rated both Pet Protect’s Lifelong Plus and Lifelong Extra insurance policies as 3 Star.

A Star Rating indicates where a product or proposition sits in the market based on the quality and comprehensiveness of the features it offers.

A 3 Star rated policy has “an average level of features and benefits”.