Review: One Call Insurance

Ronny Lavie By Ronny Lavie

Summary

One Call is a Doncaster based insurance company, established in 1995. They offer a variety of insurance products, including car, van, home, travel and pet insurance.

One Call did not make our list of the Top 10 Car Insurance Insurance Providers, but click the link to find out who did.

Overview of the cover provided by One Call Car Insurance

Comprehensive Car Insurance cover from One Call Insurance includes UK breakdown cover as standard (you can upgrade to include cover in the EU), legal protection included as standard, windscreen cover and personal accident cover.

Additional named drivers get their own No Claims Discount and an extra discount is available if you insure a 2nd car with One Call.

One Call Insurance offers a hire car to customers while their car is being repaired, and there is an option to upgrade to a guaranteed hire car for up to 14 days.

All policy holders get access to a 24/7 UK based claims helpline.

One Call also offer Telematics Insurance, Classic Car Insurance, Specialist Car Insurance, Short Term Insurance and Learner Insurance.

Check out our list of Top 10 Car Insurance Providers to see how One Call’s policies compare to what’s on offer from other providers.

How much does insurance cover from One Call Insurance cost?

The price of car insurance varies according to many different personal factors relating to both the car and the driver.

However, One Call work with a number of providers to find customers the best quote for their circumstances. According to independent review site findthebest.co.uk, the average quote from One Call Car Insurance is £1,326.

One Call also offer a free No Claims Discount Guarantee, the option to reduce your excess with Excess Reducer and a flexible payment plan.

What do One Call Insurance reviews by customers say?

Trustpilot rated One Call Car Insurance ‘Great’, with a score of 7.7 out of 10. 55.9% of the 324 people who left reviews gave the service 5 stars, and a further 21% gave it 4 stars. However, the number of 1 star reviews was the third highest, with 19.4%.

On reviewcentre.com, One Call scored 4 out of 5 stars, with 80.1% of the 10610 customers who reviewed the company saying they would recommend it.

On a less positive note, there are a couple of forums on leading financial website moneysavingexpert.com full of customer complaints about the service provided by One Call, mainly revolving around lack of communication, errors in processing customer details and high admin fees.

What do One Call Insurance reviews from the experts say?

Reviewing site findthebest.co.uk, gave One Call Car Insurance an overall score of 70 out of 100, based on the quality of their products and customer reviews online. This places One Call at number 68 out of 131 companies reviewed.

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