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Review: M&S Pet Insurance

  • 1. M&S Pet Insurance in Summary
  • 2. Overview of the cover provided by M&S Pet Insurance
  • 3. How much does pet insurance from M&S cost?
  • 4. What do M&S Pet Insurance reviews from the experts say?

Home > News & Resources > Review: M&S Pet Insurance

Review: M&S Pet Insurance

Updated 5 November 2020
by Ronny Lavie

M&S Pet Insurance in Summary

As a brand, M&S needs little introduction – it is a British institution. However, in addition to food, clothes, homeware and Christmas adverts, M&S also offers financial products, including home, car and pet insurance.

Click here to get a pet insurance quote from M&S.

Bought By Many pet insurance

Bought By Many has policies for all pet owners, from £15,000 of vet cover to cover for pre-existing conditions. We’re here when your pet needs it most.

Get a quote

Overview of the cover provided by M&S Pet Insurance

M&S’s pet insurance policy is underwritten by Royal & Sun Alliance (RSA), who also underwrite policies for John Lewis, Argos, MORE TH>N, Tesco and the RSPCA.

Pet insurance is available for dogs and cats, with three levels of cover to choose from:

Essential – This is a limited policy offering £3,000 in vet fees cover for each illness or injury, or a maximum period of 12 months (whichever is reached first); £500 in complementary treatments; £1,000,000 third party liability cover (dogs only); £600 cover for death from injury or illness (pet must be under 9 years-old for illness cover); £100 for putting your pet to sleep, cremation or burial; £600 advertising for a missing pet, reward for missing pet and stolen or missing pet respectively; and dental treatment for injury.

Standard – This policy offers all of the same benefits as Essential, but is a Lifetime policy, meaning your pet’s conditions are covered for a set amount each year of his or her life - £4,000 in this case (with a limit of £1,000 per illness or injury per year). Additionally, this policy also offers dental cover for both injury and illness and emergency boarding or daily minding for £60 per week, or £600 in total.

Premier – This is also a Lifetime policy, offering £7,000 in vet fees cover each year, with no limit per illness or injury. The policy also includes: complementary treatment cover for £1,000; treatment food for £200; Behavioural disorder for £250; dental treatment for illness and injury; £2,000,000 third party liability cover (dogs only); £1,500 cover for death from injury or illness (pet must be under 9 years-old for illness cover); £200 for putting your pet to sleep, cremation or burial; £1,250 advertising for a missing pet; £750 reward for missing pet; £1,500 for a stolen or missing pet; emergency boarding or daily minding for £70 per week, or £750 in total; £2,000 cover for pets abroad; and £3,000 holiday cancellation cover.

All policies include access to Vetfone – a free 24-hour helpline manned by qualified veterinary nurses.

Choose the cover most suitable for your needs and get a quote on the M&S insurance website.

How much does pet insurance from M&S cost?

The cost of pet insurance is affected by many different factors, such as the type and breed of pet, the pet’s age and medical conditions and the owner’s postcode.

Get a personalised M&S pet insurance quote.

What do M&S Pet Insurance reviews from the experts say?

Defaqto – the independent financial services reviewing site – gave M&S’s Premier pet insurance policy 5 out of 5 stars, making it ‘an excellent product with a comprehensive range of features and benefits’. The company’s Standard and Essential policies both received 3 stars, making them ‘standard products providing an average level of features and benefits’.

Fairer Finance rates the comprehensiveness of M&S's Premier policy as 4 out of 5 stars and its Standard and Essential products both get 2 stars. For customer experience, it ranked it 12th out of 22 companies in Spring 2018 and awarded it a Bronze ribbon.

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This article was written by Bought By Many. We were not paid to write it but we will receive commission if clicking on a link to one of the named insurers results in a reader taking out a policy with that insurer. We also charge for advertising space so a particular insurer may be highlighted in the article and, where insurers are listed, it can dictate where they appear in the list.


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Bought By Many Ltd is a company registered in England and Wales with number 7886430. Address: 1-10 Summers Street, London EC1R 5BD. Bought By Many Ltd is authorised and regulated by the Financial Conduct Authority - Register number 652623. This register can be checked for details of our permissions, history and contact details.