As a brand, M&S needs little introduction – it is a British institution. However, in addition to food, clothes, homeware and Christmas adverts, M&S also offer financial products, including home, car and pet insurance.
Overview of the cover provided by M&S Pet Insurance
Pet insurance is available for dogs and cats, with three levels of cover to choose from:
Essential – This is a limited policy offering £3,000 in vet fees cover for each illness or injury, or a maximum period of 12 months (whichever is reached first); £500 in complementary treatments; £1,000,000 third party liability cover (dogs only); £600 cover for death from injury or illness (pet must be under 9 years-old for illness cover); £100 for putting your pet to sleep, cremation or burial; £600 advertising for a missing pet, reward for missing pet and stolen or missing pet respectively; and dental treatment for injury.
Standard – This policy offers all of the same benefits as Essential, but is a Lifetime policy, meaning your pet’s conditions are covered for a set amount each year of his or her life - £4,000 in this case (with a limit of £1,000 per illness or injury per year). Additionally, this policy also offers dental cover for both injury and illness and emergency boarding or daily minding for £60 per week, or £600 in total.
Premier – This is also a Lifetime policy, offering £7,000 in vet fees cover each year, with no limit per illness or injury. The policy also includes: complementary treatment cover for £1,000; treatment food for £200; Behavioural disorder for £250; dental treatment for illness and injury; £2,000,000 third party liability cover (dogs only); £1,500 cover for death from injury or illness (pet must be under 9 years-old for illness cover); £200 for putting your pet to sleep, cremation or burial; £1,250 advertising for a missing pet; £750 reward for missing pet; £1,500 for a stolen or missing pet; emergency boarding or daily minding for £70 per week, or £750 in total; £2,000 cover for pets abroad; and £3,000 holiday cancellation cover.
All policies include access to Vetfone – a free 24-hour helpline manned by qualified veterinary nurses.
Choose the cover most suitable for your needs and get a quote on the M&S insurance website.
How much does pet insurance from M&S cost?
The cost of pet insurance is affected by many different factors, such as the type and breed of pet, the pet’s age and medical conditions and the owner’s postcode.
Customers buying a new policy online will enjoy a 15% discount and there is a further 5% discount for insuring multiple pets. Until 24/04/18 M&S are offering a £30 voucher free with and Standard or Premier policy purchase.
What do M&S Pet Insurance reviews from the experts say?
Defaqto – the independent financial services reviewing site – gave M&S’s Premier pet insurance policy 5 out of 5 stars, making it ‘an excellent product with a comprehensive range of features and benefits’. The company’s Standard and Essential policies both received 3 stars, making them ‘standard products providing an average level of features and benefits’.
Fairer Finance rates the comprehensiveness of M&S's Premier policy as 4 out of 5 stars and its Standard and Essential products both get 2 stars. For customer experience, it ranked it 12th out of 22 companies in Spring 2018 and awarded it a Bronze ribbon.