Review: John Lewis Pet Insurance

Sam Gilbert By Sam Gilbert

John Lewis is a British institution. Founded in 1864, the department store is well-known and widely respected, and the retailer now offers financial services, including home, pet and car insurance.

John Lewis pet insurance has been independently reviewed by both Which? and Defaqto as one of the very best, and its Premier policy is the top performer in our list of the best pet insurers for dogs.

You can get a quote on the John Lewis website.

John Lewis offers a 10% discount to customers buying online.

Overview of the cover provided by John Lewis Pet Insurance policies

The most distinctive feature of John Lewis's pet insurance policies is that all three of its levels of cover are "lifetime" policies. This means they continue to pay out even if a pet's medical condition lasts for a number of years (John Lewis calls this "long term cover"). By contrast, many cheaper, more basic pet insurance policies will only pay out for 12 months.

As a result, deciding between the three policies – Essential, Plus and Premier – mainly boils down to how much vet bills cover you want for your pet - £3,000 per year with Essential, £7,500 a year with Plus, or £12,000 a year with Premier.

If you're not sure how much cover is appropriate, your vet will be able to give you a view on what the likely costs of treatment for a pet like yours would be.

Other features of the policies include dental care, accidental damage cover, cover for death from accident or illness, third party public liability cover (for dogs only) and cover for complementary therapies. As you would expect, the amount of this cover is higher for the more expensive and highly-rated Plus and Premier policies.

John Lewis also offer a multi-pet discount of 5% if you are insuring more than one pet.

Find out more about John Lewis's pet policies online.

How much does pet insurance from John Lewis cost?

With almost all pet insurance companies, the cost of pet insurance varies widely depending factors like the age and breed of your pet, and which part of the UK you live in.

Find out how much your quote is on the John Lewis pet insurance site.

What We Say

John Lewis pet insurance is one of a number of brands underwritten by RSA, one of the world's largest insurance companies. (The other pet insurance brands RSA underwrites include More Than, Argos, Homebase, Tesco, M&S, and the RSPCA). As a result, the underlying features of the product, along with the assessment of any pet insurance claims, and the customer service you receive, is likely to be similar to what you would get from other RSA-backed brands.

What John Lewis Insurance Customers Say

John Lewis Insurance's customers rated them 4.4 out of 5 in's Consumer Finance Awards and Reviews. Customers were asked for their feedback in four categoires: they scored John Lewis 4.2 for customer service, 4.5 for flexibility & fairness, 4.2 for product features, and 4.2 for value for money.

How does John Lewis Pet Insurance compare to other pet insurance policies?

When reviewed for quality of cover, John Lewis Insurance undoubtedly offers some of the best pet insurance policies on the market. Have a look at our article Top Ten Pet Insurance to see how John Lewis stack up against the competition.

What the Expert Reviews Say

John Lewis Dog Insurance: Independent Reviews

Which? Review (Updated April 2016)

Premier: 96%

Plus: 77%

Essential: 51%

Defaqto Review (2016)

Premier: 5 Stars

Plus: 5 Stars

Essential: 4 stars

John Lewis Cat Insurance: Independent Reviews

Which? Review (Updated April 2016)

Premier: 95%

Plus: 80%

Essential: 58%

Defaqto Review (2016)

Premier: 5 Stars

Plus: 5 Stars

Essential: 4 stars

Note: For more information about the methodology used by Which? and Defaqto in their reviews, read our Best Pet Insurance for Dogs and Best Pet Insurance for Cats articles.

Other Pet Insurance Reviews

This article on John Lewis Pet Insurance was the first in a series of reviews of different pet insurance companies, and the policies they offer for dogs and cats. The idea of these is to help you narrow down your pet insurance shortlist. Let us know if it's helpful!

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