Key Insurance Emporium pet policy info
- Wide range of policy options and cover levels
- Discount for new customers
- Access to a 24/7 Vet Helpline
Find out if The Insurance Emporium Pet Insurance made it into our list of the best pet insurance for dogs.
Is Behaviour Training covered by The Insurance Emporium Pet Insurance?
The following exclusion appears on the Insurance Emporium’s terms of policy: “Costs arising from vicious tendencies or behavioural problems shown by your pet or as a result of worrying livestock.”
The company also states that it will not cover pets who are known to have vicious tendencies or behavioural problems unless they have been previously told about this and have accepted it in writing.
Are promotional codes available for The Insurance Emporium Pet Insurance?
We couldn’t find any promo codes for The Insurance Emporium products online.
However, the company offers a 20% introductory discount to new customers (for the first year’s premium only, but loyalty discounts are available on renewal), and a 10% discount for customers insuring two or more pets.
The Insurance Emporium Pet Insurance customer reviews
On Feefo, The Insurance Emporium received 4.4 out of 5 stars, based on over 550 reviews.
How to make a claim on The Insurance Emporium Pet Insurance?
Step 1: Take your pet to the vet to be treated.
Step 2: Contact The Insurance Emporium asap in one of the following ways:
By post: The Insurance Emporium, Thorpe Underwood Hall, Ouseburn, York, YO26 9SS
By email: firstname.lastname@example.org
Or by phone: 03300 244 006
Step 3: The Insurance Emporium will send you a claim form – fill in the parts relevant to you and sign it.
You can also download the claim form on the company’s website.
Step 4: Ask your vet to fill in the sections of the form relevant to them.
Step 5: Send the form, along with all the relevant documents to The Insurance Emporium, by post or email (using the addresses detailed above)
Step 6: The Insurance Emporium will acknowledge the receipt of your form within 2 working days. According to the company’s website, they aim to assess all claims within 5 working days and issue payment for successful claims within 10 working days.
If you require further help call The Insurance Emporium’s customer helpline on 03300 244 005.
Other services available from The Insurance Emporium
The Insurance Emporium offers a wide range of insurance products, including Motor Insurance, Equine Insurance, Caravan Insurance, Wedding Insurance, Life Insurance, Camera Insurance and Home Insurance.