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Review: Green Flag breakdown cover

  • 1. Background
  • 2. What do Green Flag policies offer?
  • 3. How much does Green Flag breakdown cover cost?
  • 4. What do Green Flag’s customer reviews say?

Home > News & Resources > Review: Green Flag breakdown cover

Review: Green Flag breakdown cover

Updated 20 February 2020
by Digby Bodenham

Green Flag offers four levels of breakdown cover, all of which include 24/7 roadside assistance, unlimited callouts (although there may be a charge for callouts relating to the same problem) and no extra charge for equipment used to recover a vehicle from mud, snow or a flood.

Policies start from £25 to £100 and it says its most popular policy is Recovery Plus, which starts at £60. The 'starting from' prices are what 10% of its customers pay online.

Get a quick quote from Green Flag's website.

Its policies are underwritten by U K Insurance Limited.

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Background

Green Flag launched in 1971 as the National Breakdown Recovery Club to take on the AA and RAC. They are still its biggest rivals and at the time of writing, it was offering a 50% discount to AA and RAC customers on their renewal quotes if they switch to Green Flag.

The deal is for vehicles 10 years and under on Green Flag's closest equivalent UK vehicle cover.

The company was rebranded Green Flag in 1994 and was acquired by the Direct Line insurance group in 1999.

Its cover is underwritten by U K Insurance Limited.

Check out the best breakdown cover providers.

What do Green Flag policies offer?

There are four Green Flag breakdown policies: Rescue, Rescue Plus, Recovery Plus and Euro Plus.

It also offers short-term Euro cover, which is available for vehicles under 10 years old.

Whatever level you choose you can then add multi-vehicle, personal and family cover. Its policies cover cars, vans, motorhomes and motorbikes.

As well as general breakdowns you can also call them out for flat tyres if you run out of fuel, a flat battery, or losing or breaking your car keys.

The personal option covers you and one other person in your household. It means you’ll both have Green Flag cover, whichever vehicle you’re in, whether you’re driving or a passenger. Family cover extends that to three other people in your household.

Personal and family cover are only available for vehicles under 16 years old that are privately registered in and being used in the UK.

Green Flag’s most popular policy, Recovery Plus, is its most comprehensive UK cover and includes:

  • Roadside assistance
  • Unlimited callouts
  • No specialist equipment charges
  • Cover if your vehicle won’t start at home, which is good for up to a quarter of a mile from your home
  • National recovery – They will take you and your car home or to anywhere else in the UK
  • Onward travel – If your car can’t be fixed Green Flag will provide a hire car for 48 hours up to the value of £100, pay up to £100 for the cost of alternative transport or arrange a hotel. The hotel is limited to £150 per person or £500 per breakdown, but you can add the cost of breakfast so don’t worry about filling up at the buffet.

The basic Rescue policy offers only the first three of those features and Green Flag’s most expensive policy includes all of the above and 90 days of European cover if your vehicle is less than 16 years old. The other two policies offer a combination of some of the above features.

You can see what is included in each policy here.

Another noteworthy feature is the Green Flag app, which allows customers who have broken down to send Green Flag their exact location using GPS on their smartphone.

How much does Green Flag breakdown cover cost?

Green Flag advertises its policies as from £25 for Rescue, £40 for Rescue Plus, £60 for Recovery Plus and £100 for Euro Plus. It says that 10% of its customers will receive those prices online.

These prices should be used as a guide because the cost of your cover will depend on a range of factors such as the model and age of your car and where you live.

Find out how much your quote is on the Green Flag site.

With the multi-vehicle discount, you can register up to four cars, vans, motorhomes or motorbikes and the more you add, the more you save.

What do Green Flag’s customer reviews say?

Green Flag has an average score of 4 out of 10 from over 830 reviews on Trustpilot.

On Reevoo 93% of people recommend using Green Flag based on over 400 respondents.

On the Reviewcentre.com website a 38% of people who reviewed Green Flag would recommend it and it scores 2.5 out of 5 from over 500 reviews..

  • Car, Van & Bike

This article was written by Bought By Many. We were not paid to write it but we will receive commission if clicking on a link to one of the named insurers results in a reader taking out a policy with that insurer. We also charge for advertising space so a particular insurer may be highlighted in the article and, where insurers are listed, it can dictate where they appear in the list.


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