Review: Diamond car insurance

Digby Bodenham By Digby Bodenham

Key policy features

  • Diamond car insurance is marketed at women
  • Bonus accelerator offers full no claims bonus after 10 months
  • European cover included in all policies

See whether Diamond made in into our list of the Top 10 Car Insurance Companies.

Summary

Diamond launched in 1997 and has offered insurance quotes online since 2000. It is part of the Admiral group and recommends Admiral for extended services. It specialises in insurance for female drivers.

Diamond believes that women are safer drivers and should therefore be offered lower premiums than men.

Diamond’s proposition reflects its target market, with offers such as handbag cover up to £300. It runs a range of promotions and competitions to attract female drivers, such as ‘Win a girlie weekend at a spa’.

Despite the new EU legislation that banned insurance companies discriminating on gender grounds and calculating insurance claims based on the gender of its premium holders, Diamond still claims to cater for female drivers.

You can get a tailored quote from the Diamond website.

Overview of car insurance cover offered by Diamond

Diamond has evolved to offer a range of home and travel policies alongside its original car insurance policies.

Drivers can earn a Diamond no claims bonus if you are a named driver with any Diamond car insurance policy. This will be of interest to parents of young drivers.

Diamond offers a bonus accelerator with a full no claims bonus after 10 months rather than the industry standard 12 months. Again, appealing to young drivers who don’t yet have any no claims bonus.

There is an option to add a partner to the policy. European cover is also included in all policies as standard and there are flexible payment options.

Find out how Diamond compares with other insurers with our guide to the 10 best car insurance providers.

How much does Diamond car insurance cost?

There are many factors that will affect costs, including where you live, your job and also your annual mileage and the value of the car. Generally, Diamond insurance offers standard price cover that has a fairly hefty excess if you do need to claim. And if your car is stolen or beyond economical repair, there is no courtesy car cover.

Compulsory excess for drivers under 21 is £450, for those between 21 and 24 it is £350 and it falls to £200 for those over 25 who have held a full license for 1 year. Windscreen is covered as standard with a £25 excess rising to £75 if the windscreen requires replacement. Fire and theft incurs a £200 excess.

For the driver of a Renault Twingo worth £1,000 who is 18, insurance costs around £1,247, so it may well be better to consider named driver status for young drivers given that they can clock up no claims discounts. However, any claims will affect the premium holder’s no claims discount, so you need to weigh up the risks.

A policy for a 45-year-old female dentist with a no claims discount insuring a 2010 BMW X5 XDrive30d 5-door estate costs around £698.

Click the link to find out how much your Diamond policy will cost.

If you're also looking for breakdown cover read our guide to the 13 best breakdown providers here.

What do Diamond customer reviews say?

Diamond, it would seem, is not a girl’s best friend after all, as the insurer finished bottom of a list of 40 car insurers in 2013 when judged by motorists in a poll by leading consumer magazine Auto Express Driver Power Survey.

The poll judged insurers on communication, speed in settling claims, helpfulness, attitude, value for money and general overall service. With reported issues ranging from payments not being taken out, to claims not being settled promptly and generally poor customer service.

However, it might have improved since then because it has an average score of 8.9 out of 10 from 3,834 customer reviews on the Reevoo website.

What do the experts say?

Defaqto, the independent reviewer of financial products, has awarded Diamond 3 out of 5 stars, which means it is a “standard product category providing an average level of features and benefits”.

More like this:

Review: AA car insurance

Summary The AA (the Automobile Association) was founded in 1905 by a group of motoring enthusias...

  • by David Woodfield

Review: RAC car insurance

Summary RAC insurance has won "Best Online Motor Insurance Provider" in the Your Money awards two...

  • by David Woodfield

Group 1 Car Insurance Cars

Latest News on Group 1 Cars Insurance company Marmalade has just launched a Cars for Young Dri...

  • by Ronny Lavie