Bought By Many’s insurance policy documents were the first to be awarded Fairer Finance’s Clear & Simple Mark for the clarity of their design and language.
We've made sure you'll find them easy to understand.
Bought By Many pet insurance policies
Policy documents for policies starting or renewing on or after 2 December 2021
Policy summary - a summary of all our policies
New customers can no longer buy our Liability Only policy. The policy document for Liability Only in this section is for existing customers only.
Our MoneyBack policy is no longer on sale. MoneyBack can now be purchased as an added option on our Value, Regular and Complete policies.
Policy documents for policies that started or renewed between 14 July and 1 December 2021
Policy summary - a summary of all our policies
Policy documents for Fixed For Life policies
New customers can no longer buy our Fixed For Life policy. The policy documents for Fixed For Life on this page are for existing customers only.
Fixed for Life document for policies renewing on or after 2 December 2021.
Fixed For Life policy document for policies that renewed between 14 July and 1 December 2021.
Fixed For Life policy document for policies that started before 30 December 2020.
Policy documents for policies that started or renewed between 4 February and 13 July 2021
Policy summary - a summary of all our policies
New customers can no longer buy our Liability Only policy. The policy document for Liability Only in this section is for existing customers only.
Insurance Product Information Documents
An Insurance Product Information Document (IPID) is a summary of what a policy does and doesn't cover. It's a standard format used by all insurers to make it easier to compare policies from different pet insurance providers.
For policies starting or renewing on or after 14 July 2021
New customers can no longer buy our Fixed For Life or Liability Only policies. The policy documents for Fixed For Life and Liability Only on this page are for existing customers only.
For policies that started or renewed before 14 July 2021
New customers can no longer buy our Fixed For Life or Liability Only policies. The policy documents for Fixed For Life and Liability Only on this page are for existing customers only.
Key exclusions to be aware of
We recommend reading our policy documents but we've pulled out a few things we think you should know about our pet insurance.
- The no excess option on our Regular policy is only available for pets under 9 years old
- Our 15% multi-pet insurance discount applies to pets on the same policy. (Our multi-pet discount is not currently available on our Value 2k policy). For example, you could get it if you have a dog and cat both on a Regular policy. You can buy the policies at the same time or add a pet to receive the discount
- We are unable to pay vet fee claims incurred within the first 14 days of your policy and we cannot pay accident claims from the first 48 hours. However, this waiting period does not apply to customers renewing their existing policy or customers switching to our cover from a different insurer with no gap in their cover
- Our Pre-existing policy does not cover anything your pet is currently having treatment for or any condition your pet has had treatment or advice for in the 3 months before the policy starts. All of our policies cover conditions that your pet has not needed treatment or advice for in at least 2 years
