Hopefully this page will answer any questions you have about Bought By Many, using our site, insurance, insurance terms and pet insurance, but if your query isn't covered, feel free to contact us here.
What is Bought By Many? Bought By Many is a free, members-only service that provides its own unique insurance, and negotiates discounts and offers for groups of people with specific insurance needs. We want to send a powerful message to the insurance industry about treating people as individuals.
In 2017, we launched our own pet insurance policies, which were designed using 40,000 comments from pet owners.
How does it work? We negotiate discounts directly with insurers for our members. Our own policies are based on member feedback. Simply join the group that is most appropriate for your needs (like our group for older dogs or exotic pets; we've got hundreds of pet groups) to see the exclusive offer. You can then get a quote from us or our partner insurer. The more people who join Bought By Many, the better bargaining power we have to create new policies and negotiate larger discounts.
How do you get discounts from insurers? We can negotiate discounts because of the combined buying power of our members. Insurers are willing to give us offers because we have significant groups of people who might be interested in their policies.
Traditionally insurers have used a one-size-fits-all approach to create many of their policies. But that can mean people with specific needs are often charged more or can’t find a policy that suits them. We approach insurers to get a fairer deal for our members and to tailor policies for their needs.
How do you make your money? If you decide to take our offer and get a policy with one of our partner insurers, they will pay us a fee. It will not impact your discount or your policy quote. Because we are sending business their way insurers are willing to pay us commission, and because we have large groups of people who want fairer policies, they can give you a discount. Everyone wins.
Our own policies are designed to be competitive and affordable. We do aim to make a profit so we can continue to invest in helping more people find fairer insurance.
How can I trust you? Our business model is based on trying to make the insurance industry fairer for consumers. We work with insurance firms but we are an independent company that is authorised and regulated by the FCA. We have over 250,000 members, we’ve been featured in publications such as The Daily Telegraph, Wired and The Sunday Times, and we've won a range of industry awards. Find out more about our team and what customers have to say about us here.
Using the site
How do I join a group? Find the group that is most appropriate to your needs and hit join group. You will be asked to let your friends know about Bought By Many on social media. You don't have to, of course, but the more people who know about us and join our groups, the more power we have to negotiate better discounts for you.
Why do I need to join a group? Joining a group gives us more power to negotiate better deals for you and to create unique products that better serve your needs. You need to join a group to get access to these exclusive member-only offers. If you approach an insurer on your own and ask for a discount, they are unlikely to give it to you - but if we can show them that a large group of people looking for a particular policy feel unfairly treated, we have a much better chance of getting a cheaper policy for everyone in the group.
How do I get a quote? By clicking the ‘get a quote’ button! Depending on the group you have joined, you will then be taken to our insurance partner’s or our own website, where you can enter your details to get a quote.
I can’t see my discount. How do I know it has been applied to my quote? If your quote is from one of our insurance partners, the provider will usually make it clear that your Bought By Many discount has been applied - but some might not. As long as you have clicked on ‘get a quote’ on our site, the final quote you receive will include our discount. Once you have joined one of our groups and clicked to get a quote through our site a unique piece of code will be added to the web URL that will identify you as a Bought By Many customer and the discount will be automatically applied.
Very occasionally, if you have visited an insurer's website first and then come to Bought By Many, the discount won't apply correctly. To correct this, you need to delete your cookies by going to your browser's settings and clearing your browsing data. If you have any trouble doing this, we can help you - just contact us via our contact page.
I’m not ready to purchase insurance. Can you send me a reminder when I am? Of course! You can set up a reminder from any of the group pages you've joined. Just choose which month you would like to receive an email reminder, and that's it.
Why do you want to access my Facebook data? Is my data secure? We have access to limited amounts of data on Facebook, a similar amount to what your friends can see. We use it to find out who our members are so we can improve our site for the people that use it and so we can recommend our offers to other people like you.
Can I be removed from your email mailing list? If you don't want to hear from us any more, you can easily remove yourself from our mailing list. (Though we'll be sad to see you go!) Just log in to Bought By Many and click on your name at the top of the site. You can then manage your email preferences from your profile page.
Can I leave a group? If you are considering leaving a group, please contact us here. We’re sad to see any member leave, and if there is anything we can do to improve your experience, do let us know.
How do I know which insurer is best for me? The right insurer and policy will be different for each person, so it is important to research the type of insurance you are looking for. We have hundreds of reviews of insurers and policies you can read here to make things easier for our members.
I received a discount through Bought By Many but my insurance has increased when I renewed. Premiums can increase when you renew. Read our guide to why costs for pet insurance increase. You might be able to find a better deal on our website, and we're happy to help you find one. For some policies it's worth shopping around!
Why do I need to give my address to get a quote? Insurance companies use this information to create a quote based on factors such as crime and claim statistics. Your postcode can have an impact on your insurance premium.
I can find cheaper quotes on price comparison sites. Why should I use you? A cheap policy might not be right for everyone. In some cases they can end up costing more in excess payments, or might not even cover everything you’d expect them to. Our offers give you a discount on quality policies.
Guide to insurance terms
What is Defaqto? Defaqto is an independent financial services review site. It gives a policy a rating out of five based on the quality and comprehensiveness of the features and benefits an insurance policy offers.
What is Fairer Finance?
Fairer Finance is an independent organisation that exists to make financial services, including insurance, fairer to customers. We were the first insurer to receive Fairer FInance's Clear & Simple Mark for our policy documents.
What is the FCA? The Financial Conduct Authority (FCA) is an independent financial regulatory body. It regulates financial firms providing services to consumers in the UK, ensuring information provided to consumers is fair and accurate. Bought By Many and the partners we work with are all authorised and regulated by the FCA.
For our pet insurance FAQs, click here.