Hopefully, this page will answer some of the most common questions about Bought By Many.
If you can't find what you're looking for here, try our help centre or ask a question using our customer service chat tool that you can access by clicking the button in the bottom right corner.
What is Bought By Many? Bought By Many is a free, members-only service that negotiates discounts and offers for groups of people with specific insurance needs.
We have more than 390,000 members and offer discounts on a range of insurance products.
We have also launched our own pet insurance by listening to the needs, frustrations, and suggestions of our members. We want to send a powerful message to the insurance industry about treating people as individuals.
How does it work? We negotiate discounts directly with insurers, only for our members, or create our own policies.
You can then get a quote with our partner insurers or great value cover from us directly. The more people who join Bought By Many, the better bargaining power we have to negotiate larger discounts and to create fairer products for your individual needs
How do you get discounts from insurers? We can negotiate discounts with insurance companies because of the combined buying power of our members.
Insurers are willing to give us offers because we have significant groups of people who might be interested in their policies. Traditionally insurers have used a one-size-fits-all approach to create many of their policies. But that can mean people with specific needs are often charged more or can’t find a policy that suits them. We approach insurers to get a fairer deal for our members or to tailor policies to their needs.
Using the site
How do I get a quote? Once you have joined Bought By Many, click the ‘get a quote’ button. Depending on the group you have joined, you will then be taken to our insurance partner’s or our own site where you can enter your details to get a quote.
How do I join a group? Find the group that is most appropriate to your needs and hit ‘join group’. You will be asked to let your friends know about Bought By Many on social media. You do not have to do that but the more people who know about us and join our groups, the more power we have to negotiate better discounts and to create member-only products to suit your needs.
Why do I need to join a group? Joining a group gives us more power to negotiate better deals for you and to create exclusive products that better serve your needs. You need to join a group to get access to these exclusive member-only offers. If you approach an insurer on your own and ask for a discount they are unlikely to give it to you. But if we show them a large group of people looking for a particular policy feel they are being treated unfairly, we have a much better chance of getting a cheaper policy for everyone in the group.
I can’t see my discount. How do I know it has been applied to my quote? If your quote is from one of our insurance partners, some will make it clear that your discount has been applied, however, some don’t.
As long as you have clicked on ‘get a quote’ on our site the final quote you receive will include our discount. Once you have joined one of our groups and clicked to get a quote through our site a unique code is added to the web URL, which will identify you as a Bought By Many customer and the discount will be automatically applied.
Very occasionally, if you have visited an insurer’s website first and then come to Bought By Many for a discount, the discount doesn’t apply correctly. To correct this, you need to delete the insurer's cookies by going to your browser settings and clearing the browsing data. If you have any trouble doing this, we’d be happy to help, please contact us on live chat.
We may offer discounts on our own products in future, but don’t do this currently other than our 15% multi-pet discount for pets on the same policy. This is because our policies are not available elsewhere. They are exclusive and designed for Bought By Many members, with great value at their core.
Why do you want to access my Facebook data? Is my data secure? We have access to limited amounts of data on Facebook, similar to what your friends can see. We use it to find out who our members are so we can improve our site and so that we can recommend our offers to other people like you.
Can I be removed from your email mailing list? If you don't want to hear from us anymore, you can easily remove yourself from our mailing list. (Though we'll be sad to see you go!) Just log in to Bought By Many and click on your name at the top of the site. You can then manage your email preferences from your profile page.
What is the FCA? The Financial Conduct Authority (FCA) is an independent financial regulatory body. It regulates financial firms providing services in the UK to ensure information provided to consumers is fair and accurate. Bought By Many and the partners we work with are all authorised and regulated by the FCA.
For our pet insurance FAQs, click here.