Review: Aviva Home Insurance

Sam Gilbert By Sam Gilbert

In summary

Aviva’s home insurance is built on a standard policy, which customers can then add to in order to enhance the cover. Rated 5 stars by industry body Defaqto, premiums start from £99 for a year’s cover.

You can get a quote for home insurance at the Aviva website.

Aviva Home Insurance logo

Background to Aviva home insurance

Aviva is the largest insurance group in the UK, providing around 31 million customers with investment, savings and insurance products.

Its current brand name was launched in 2002, following the merger of CGU and Norwich Union in 2000.

Overview of the cover provided by Aviva home policies

Aviva has a single standard home insurance policy, with optional extras available for customers who require greater coverage.

All policyholders receive both buildings and contents cover, along with coverage for tracing and accessing water leaks, freezer food damage, replacement locks, and contents in the garden, garage and outbuildings.

Optional extras include accidental damage cover, protected no claims discount, personal belongings cover in and away from the home, home emergency cover and bicycle cover.

You can get a home insurance quote at the Aviva website.

How much does home insurance from Aviva cost?

Insurance costs will always vary, as the cover you require and your circumstances will affect the price of the premium.

There are some ways to reduce the price of your policy; new customers who have been claim-free for at least 5 years will receive up to 40% no claims discount, and there is up to 20% reduction for getting an Aviva home insurance quote online.

What Aviva customers say reviewers have rated Aviva home insurance 3.8 out of a possible 5 stars, based on customer service, value for money, product features and flexibility & fairness.

On TrustPilot, Aviva scored only 2/10 stars following criticism of its website and customer service.

What the expert reviews say

Aviva’s home insurance is 5 star Defaqto rated. It also scored an overall rating of 66% from independent organisation Which?, placing it 17th out of 38 home insurers.

Financial services website Fairer Finance has awarded Aviva 58% for its home insurance, which ranks it 17th out of 43 providers.

Other home insurance reviews

To compare Aviva with other home insurance products, check out our article on the best home insurance companies.

More like this:

Review: M&S Home Insurance

In Summary Marks & Spencer’s home insurance policy has received high ratings from independ...

  • by Sam Gilbert

Review: Axa Home Insurance

Summary 300-year old insurance provider Axa – trading under its current name since 1985 – is o...

  • by Ronny Lavie

Review: Saga Home Insurance

Summary Saga is a British company founded in 1959, focusing on the needs of those aged 50 or over...

  • by David Woodfield

Review: Aviva pet insurance

Summary Aviva is the largest general insurer in the UK, and can trace its history back to 1696. H...

  • by Ronny Lavie