Summary
Aviva is the largest general insurer in the UK. It's one of the major players in the motor insurance market and Aviva policies are not available through price comparison sites
Overview of cover provided by Aviva car insurance
Aviva launched its AvivaPlus cover in 2019 and says it's designed to fix the things people dislike about insurance.
It offers three policy types, Basic, Regular and Premium.
Basic includes third party, accidents, fire and theft. Its Regular and Premium policies offer comprehensive cover. Premium has higher cover levels and some optional features included as standard such as cover abroad and car hire excess.
Avivia provide a 24/7 claims service. Customers can give Aviva's 24/7 accident and claims helpline a call following an accident and customers can arrange for someone to come out and help. [Excludes Aviva Online and Aviva Premium car insurance product]
Both comprehensive policies include cover for glass and windscreens, a courtesy car, personal belongings and onward travel after an accident. However, Premium has much higher cover levels for some features, for example, it offers £2,000 of cover for personal belongings compared with £150 on the Regular policy.
Many of the features available on the Premium policy are available as optional extras on the other policies.
All Aviva policies come with its uninsured driver promise - if your vehicle is involved in an accident caused by an uninsured motorist, Aviva will refund any excess you've paid.
It also promises that you'll never pay more than a new customer on an equivalent policy to yours. Payments are made monthly with no interest and with no extra charges.
AvivaPlus car insurance is only available direct through the company. Get a quote on the Aviva website.
How much does Aviva car insurance cost?
Aviva says its cover starts from £17.50 a month. 10% of customers buying Aviva car insurance from 1st to 31st August 2019 paid this price or less.
The price you pay will depend on individual circumstances such as your car, where you live, the cover chosen and your payment method.
What do Aviva’s customers say?
Because the Aviva policy was launched in 2019 there are not many reviews of that specific policy.
However, on Aviva's website there are over 800 reviews rating AvivaPlus at 4.7 out of 5.
Customers buying Aviva standard car insurance rate them 4.5 out of 5 on Defaqto.
On Feefo the company as a whole has an average score of 4.6 from more than 2,750 reviews. On Trustpilot, it scores 1.3 out of 10 based on over 850 reviews.
