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Sorry, this offer is no longer available.

But you can still start your quote to find out why pet owners have given us more than 16,000 5-star reviews in the past year and voted us the Best Pet Insurance Provider in the 2020 Insurance Choice Awards ⤵️

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Made For Pets, Loved By Pet Parents

More than 250,000 pets are already covered by Bought By Many and thousands of pet parents voted us the most trusted pet insurance provider at the 2020 Moneywise Customer Service Awards. We also received more than 16,000 5-star Feefo reviews.

We're different from many other pet insurance providers. We only charge an excess once a policy year if you claim (instead of on every claim) and all our vet fee policies cover conditions that ended more than two years ago; we don't count them as pre-existing. And our Complete policy is the most comprehensive in the UK.

Our team is here to help when you need it most and our easy-to-use claims service has thousands of 5-star reviews.

Here’s what you can expect:

  • Up to £15,000 per year of lifetime vet fee cover
  • We have a no excess option for pets under nine
  • Pay monthly at no extra cost
  • FirstVet's video vet service is available 24/7 on all of our vet fee policies

Our Most Popular Lifetime Policies

  • More Of Our Policies

  • Unlimited vet video calls

    We've partnered with FirstVet to offer our customers unlimited free video vet appointments with UK-registered vets through their app. It's available 24/7.

    Book an appointment to get advice, tips on treating minor issues at home or a second opinion on a  diagnosis.

    We cover the cost of the appointments to give owners immediate access to an expert. It can help avoid a stressful trip to a vet for small issues or even catch a more serious condition before it develops.

    What Customers Say About FirstVet

    • Chris

      Bought By Many policyholder

      "The vet was amazing! Her advice and support for my concerns of my ragdoll were second to none."

    • Lisa

      Bought By Many policyholder

      "I have a free account courtesy of my  insurance and I would happily pay a membership, it's worth every penny."

    • Moh

      Bought By Many policyholder

      "The vet was kind and attentive. If your insurance doesn't include this then you should consider changing."

    Customer Service Awards

    Feefo Platinum Trusted Service Award

    Review site Feefo awarded us their Platinum Trusted Service Award in 2020 because of the consistent high ratings customers gave us over the past three years.

    Most Trusted Pet Insurance Provider

    Thousands of pet owners voted us the most trusted pet insurance provider in Britain at the Moneywise Customer Service Awards in June 2019.

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    • Jennifer


      "The experience of obtaining a quote and taking out a policy felt like I was being guided by a friend!"

    • Gez


      "Extremely quick response. Kept informed of what was going on and claim settled within a few days. Impressive to say the least."

    • Lisa


      "Fantastic service, very easy claim procedure and all sorted within the space of a couple of days. I would definitely recommend to friends."

    How Our Claims Are Different

    • Fully online claims with no long forms - but you still have the option to claim on the phone
    • We can pay you or your vet directly
    • 96% of claims paid between January and June 2019
    • Thousands of 5-star claims reviews from our customers including one customer who said: "Kept me in the loop throughout the process. Really kind telephone operators. Excellent experience from beginning to end."

    What Affects Your Price

    It is possible to play around with your price by changing your excess when you get a quote but there are a few core factors that affect the price of pet insurance:

    • Whether you have a cat or dog and the breed of your pet
    • How old your pet is - olders pets can cost more because they're more likely to need vet treatment
    • Where you live - vet fees differ around the country and can be more expensive in cities
    • The level of cover you choose


    How much will my cover cost?  You can find out by getting a quick quote. It's difficult to predict how much a pet insurance policy will cost so it's easiest to enter some details about your pet to see the prices for different policies. If you call up you'll be asked the same questions we have online that are used to calculate your price.

    Can I call you?  Yes. We love to help people who want to know more about our cover. Get in touch with our UK customer service team on 0345 340 4090.

    What is lifetime cover?  Lifetime (or ‘yearly limit’) insurance covers vet fees up to the policy's limit every year. So long as you renew a lifetime policy each year, the level of vet fees will reset to the full stated limits that you started with. With a lifetime product, it is important to note that your premiums are likely to increase each year at renewal.

    Dog insurance from £9.44 a month (10% of Value customers paid this price)

    Cat insurance from £5.52 a month (10% of Value customers paid this price)

    Pet insurance from £7.78 a month (10% of Value customers paid this price)